Crisis Communications Path Audit
Review of call trees, authority, customer messaging, and regulator notification paths when operations are disrupted.
From HK$36,000 · 2–3 weeks
Who it suits
Operations, compliance, and communications owners who must prove that crisis messages and escalation paths are rehearsed — not invented under pressure.
What you receive
- Call-tree and authority matrix with deputy gaps highlighted
- Sample review of notification templates and timing claims
- Findings on customer, staff, vendor, and supervisor paths
- Tabletop script for your next communications rehearsal
Format
Document review, short interviews, and an optional facilitated tabletop. Pricing is informational; engagement terms appear in the written proposal.